Privacy Policy

Introduction

This Privacy Policy describes the ways The Retirement Planning Group LLC (collectively, “we,” “us,” “our,” “the firm”, “The Retirement Planning Group” or “TRPG”) collect, use, share, and protect information about you. By accessing or using any of our websites, mobile applications, other online or downloadable products and services, or offline services and tools, including offline enrollment tools, surveys, and other applications (each a “Service” collectively, the “Services”), visiting our offices or facilities, or doing business with TRPG, including but not limited to acting as an employee, owner, director, officer, or contractor of a company (collectively, “Business Contacts”), you agree to the practices described in this Privacy Policy regarding our collection, use, sharing, and protection of information about you.

Our Services

The Retirement Planning Group, registered with the Securities and Exchange Commission, offers a comprehensive range of services, including retirement planning, wealth management, and financial planning. We provide advisory services and manage portfolios for individuals and high-net-worth investors, particularly those approaching or already in retirement, though we work with clients at all stages of financial life. Our services encompass asset management, income and financial planning, Social Security optimization, and advisory services for retirees and pre-retirees. Additionally, we offer personal and business tax return preparation and filing services and payroll and bookkeeping accounting services. Clients are under no obligation to pay for any tax or accounting service.

Our Target Audience

We specialize in working with individuals seeking a robust financial plan for retirement or other financial goals. Our clients typically include business executives, business owners, and private employees. We manage assets held in various forms, including individual names, IRAs, trusts, and other registrations. We also work with corporate retirement plans and private companies to a lesser extent.

Communication Practices

Types of Messages

We send marketing, transactional, and informational messages to our clients.

Collection of Personal Information

We collect personal information from various sources to conduct our regular business, including:

• Information reported by clients on applications or other forms.
• Information about clients’ transactions with our firm or others.
• Information developed as part of financial plans, analyses, or investment advisory services.

To administer, manage, service, and provide related services for client accounts, we provide access to customer information within the firm and to non-affiliated companies under agreement. Information shared includes:

• Application data (name, social security number, address, assets, etc.)
• Transaction information (account details, payment history, parties to transactions, etc.)
• Investment advisory account transactions.
• Financial product and service transaction information.

Consent to Receive Messages

By signing a client agreement, clients consent to receive communications from The Retirement Planning Group related to their agreement. Website users can opt-in to receive text/SMS messages by submitting a form on our site.

By opting in, you agree to receive marketing, transactional, and informational messages from The Retirement Planning Group in the form of written, email, and text/SMS messages. We do not offer any incentives or benefits for opting in to receive messages. SMS Opt-in or phone numbers for the purpose of SMS are not being shared.

Opt-Out Mechanism

To opt-out of all communications, email [email protected], call (913) 498-8898, or reply to a text message with “STOP”.

If you wish to opt-out or manage your preferences regarding our communications, or if you have any questions, concerns, complaints, or suggestions about our Privacy Notices or data collection practices, please contact us at [email protected] or (913) 498-8898.

Types of Personal Information Collected

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• Social Security number and income.
• Account balances and transaction history.
• Investment experience and assets.

Use of Personal Information

We use your personal information for the following purposes:

• To maintain and service your account(s).
• For marketing purposes, to offer our products and services to you.
• Process transactions at your request for services, products, or information.
• Facilitate your participation in online activities. We may use your contact information to communicate and interact with you, such as to send you emails and text messages about our products and services. We use the IP address provided by your device to send you the data you request to display on your device.
• Comply with our legal and regulatory obligations.
• Maintain the safety, security, and integrity of our business.

Access to Personal Information by Third Parties

We may share nonpublic information with affiliated companies, such as our tax, legal, and insurance affiliates, and non-affiliated companies, e.g., custodians. This information is shared to open your account at the custodian and to enhance our service offering by consulting with our affiliates to provide accurate and timely advice on your financial situation. We may also share your information with parties acting at your request and on your account. Phone numbers (considered personal information) collected for SMS consent will not be shared with third parties or affiliates for marketing purposes.

Protection of Personal Information

To protect your personal information from unauthorized access and use, we employ security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We have also implemented security standards and procedures, including employee training, limited employee access, and the use of confidentiality agreements.

Access, Correction, or Deletion of Personal Information

Users can access, correct, or delete their personal information by contacting us at (913) 498-8898 or emailing [email protected].

Policies Regarding Children Under 18

Our website is not directed to children under the age of 18 years. We do not knowingly collect or retain personally identifiable information or nonpublic information from children under 18 through our website. However, we may process nonpublic information on a child’s behalf with permission from the parent or guardian. To request removal of any such information, please contact Chief Compliance Officer, Lexie Barling, IACCP®, at [email protected].

Changes to this Privacy Policy

If we make changes to this Privacy Policy, we will revise the “Last Updated” date at the top of this page. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the applicable Service. Your use of such Service following these changes means that you accept the revised Privacy Policy.

Contact Us

For any questions you may have regarding this Privacy Policy, other than to opt out, you may email us at [email protected], phone us at (913) 498-8898, or write to us at the following address:

The Retirement Planning Group
Attn: Chief Compliance Officer
4811 W 136th St.
Leawood, KS 66224

(913) 498-8898

Additional Disclosures